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Created page with "{{DISPLAYTITLE: Real-Time Learning BPM}} == The Real-Time Learning BPM Trend == Organizations around the world struggle to crack the code for improving the effectiveness of ma..."

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{{DISPLAYTITLE: Real-Time Learning BPM}}
== The Real-Time Learning BPM Trend ==
Organizations around the world struggle to crack the code for improving the effectiveness of managers, salespeople, scientists, and others whose jobs consist primarily of interactions — with other employees, customers, and suppliers — and complex decision making based on knowledge and judgment.

As process and BPM adoption rise in organizations, enabling processes and continuous improvement around the knowledge workers and similar employees working in complex processes is a new challenge. Business processes are the heart of an organization and the support of the business processes by application systems is central for each organization. Introducing new applications requires employees to get trained and educated for them, often by multi day presence trainings in advance.

When the software is rolled out organization-wide, it is expected that the cost and time savings will materialise in short time. However, user errors slow down the efficiency of the new software and with it the execution of the connected business processes. Although they have been trained, employees are not able to use the new technology efficiently. Even though knowledge workers are often the core of many organizations, the enablement of these employees with specific guidance at their point of need in a manner consistent with Kaizen principles of quality and continuous improvement are frequently very poorly enabled. Real-Time Learning based on Business Process Guidance can help employees to get along better with new processes.

It can be expected that Real-Time Learning through Business Process Guidance will grow in importance in the future:
*More changes: Processes and applications will change even more frequently in the future, triggering a need for training and support among the employees using them.
*More collections of applications: Instead of one large system installed and configured on premise, we will often see a collection of applications provided as a service out of the cloud. This asks for process guidance that works across applications and that can be configured and equipped with content by the user organization.
*Social networks will be used more at work: We will also see more knowledge sharing and peer support using social network technologies at the workplace. Social BPG will provide users with access to the social network communication channels and will help to filter and display only those messages, that are relevant based on the process and application context of the user.
*Users will influence provision of content: Statistics from software usage and user feedback will become an important source for content authors to provide additional content and improve the existing support content in the BPG system
*BPG will extend beyond the office: Mobile devices will bring process guidance to new areas like repair and maintenance of machines. First prototypes are built in research projects where information and work instructions will be displayed with augmented reality techniques on top of live pictures taken through the built-in camera. Users can call experts that support them directly, seeing the machine in real time through the camera.
*Business Process Guidance already is a good concept to support introduction of new processes and applications and that its potential will grow in the future as it enables the organization.

[[Category: Solution Trends]]

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	When the software is rolled out organization-wide, it is expected that the cost and time savings will materialise in short time. However, user errors slow down the efficiency of the new software and with it the execution of the connected business processes. Although they have been trained, employees are not able to use the new technology efficiently. Even though knowledge workers are often the core of many organizations, the enablement of these employees with specific guidance at their point of need in a manner consistent with Kaizen principles of quality and continuous improvement are frequently very poorly enabled. Real-Time Learning based on Business Process Guidance can help employees to get along better with new processes.		When the software is rolled out organization-wide, it is expected that the cost and time savings will materialise in short time. However, user errors slow down the efficiency of the new software and with it the execution of the connected business processes. Although they have been trained, employees are not able to use the new technology efficiently. Even though knowledge workers are often the core of many organizations, the enablement of these employees with specific guidance at their point of need in a manner consistent with Kaizen principles of quality and continuous improvement are frequently very poorly enabled. Real-Time Learning based on Business Process Guidance can help employees to get along better with new processes.
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	It can be expected that Real-Time Learning through Business Process Guidance will grow in importance in the future:		It can be expected that Real-Time Learning through Business Process Guidance will grow in importance in the future:

Trends:Real-Time Learning BPM - Revision history

Admin at 13:58, 10 January 2017

Admin: Created page with "{{DISPLAYTITLE: Real-Time Learning BPM}} == The Real-Time Learning BPM Trend == Organizations around the world struggle to crack the code for improving the effectiveness of ma..."