LEAD Reference Content:Process eXpert Training - Revision history

Admin at 14:22, 11 January 2017

2017-01-11T14:22:50Z

Admin at 14:17, 11 January 2017

2017-01-11T14:17:19Z

Admin: Created page with "{{DISPLAYTITLE: Process eXpert Training}} == How to go about Process eXpert Training == '''Program Duration:''' such a program should be about 5 working days (or 2x2.5 days),..."

2017-01-11T14:16:36Z

Created page with "{{DISPLAYTITLE: Process eXpert Training}} == How to go about Process eXpert Training == '''Program Duration:''' such a program should be about 5 working days (or 2x2.5 days),..."

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{{DISPLAYTITLE: Process eXpert Training}}
== How to go about Process eXpert Training ==

'''Program Duration:''' such a program should be about 5 working days (or 2x2.5 days), but really no really.<br>
'''Target Audience:''' Such a certification program should be designed for professionals with about 3+ years of experience:
*'''Specialists:''' Process eXperts, Business Analysts, Process Specialists, Process Method Specialists (BPR, Six Sigma, TQM and/or Lean practitioner) and Quality/Production/Manufacturing Specialists.
*'''Consultants:''' Process Consultants, Service Consultants, Business Consultants and Transformation Consultants.
*'''Architects:''' Process Architects, Enterprise Architects, Technology Architects, Solution Architects, Application Architects, Business Architects, Service Architects, Information/Data Architects and Value Architects.
*'''Managers:''' Process Managers, Service Managers, Business Managers and Project Managers.
*'''Directors:''' Process Owners, Business Owners, LoB Directors and LoB Owners.

'''Program Type:''' The ideal program type would be classroom (physical location) or online, depending on the size and location of the process team, and their willingness to accept online training as a form of skills building.

The Process eXpert certification program should be structured in a way to build upon the existing competencies of the practitioner, but most importantly, with a main focus on developing new skills through the use of our unique modelling principles. The aim should be also to infuse the practitioner with an entirely new way of thinking, working and modelling with business processes.

This should be done through 5 days of intensive classroom or online training, in-depth tutoring and coaching coupled with hands-on project experience, where the practitioner applies the acquired process modelling (see figure 1) techniques and its related disciplines to the practitioner’s own company projects.

=== Content of the Program ===
The Process eXpert certification program provides the practitioner with an extensive toolkit and profound knowledge of the LEAD Enterprise Standards and Industry Standards as well as highly detailed and descriptive Process Reference Content that links and connects directly to hot topics such as:
*Business Process Trends
*How to build BPM Competencies - The BPM Center of Excellence
*The Various BPM Roles
*Working With The BPM Lifecycle
#Process Analysis (Project Preparation & Blueprinting)
#Process Design (Project Realization)
#Process Build (Final Preparations)
#Process Deployment/Implementation (Process Release & Deployment Management)
#Process Run & Maintenance (Process Governance & Monitoring)
#Continuous Process Improvement (Optimization & Improvements)
*Evidence-Based BPM
*Social Media & BPM
*BPM Maturity
*BPMN (including X-BPMN – the eXtended BPMN discipline)
*BPM Change Management
*BPM Governance
*BPM Portfolio Management

These topics should be extensively covered in the Process Architect certification program. If you don’t have within your organization a standard for this, we suggest to get them from the book: The Complete Business Process Handbook Volume I, II as well as III. This will ensure that you have the right theoretical and practical reference material to develop such a class/program. The aim is to deliver actual, practical and hands-on experience by using all of these disciplines in context with real-life process-oriented projects. This ensures the highest level of knowledge transfer and skills building to meet today’s organizations cross-disciplinary competency requirements for professionals involved with process-oriented subjects.

=== The Process Engineer Learning Model ===
The Process Engineer learning model (see figure 1) should be based on an intensive training module supported by in-depth individual performance mentoring on a selected project. The hands-on learning experience should ensure that the business process management and process engineering skills are applied within the following disciplines (see figure 1):

[[File:How to go about Process Engineer Training - Figure 1.png|thumb|600px|left|alt=Figure 1: Example of an ideal Process Engineer learning model.|Figure 1: Example of an ideal Process Engineer learning model.]]

<u>The needed skill for abstraction level for a Process Engineer should be:</u>
*'''Conceptual:''' Theoretical, abstract and intangible - the high level description of the logical.
*'''Context:''' Situation, milieu/environment and perspective.
*'''Concrete:''' Tangible, existing and actual.
*'''Descriptive and specification:''' Explanation, depiction/sketch and portrayal often using a map, matrix and/or model.
*'''Design:''' Plan, intend and aim.
*'''Execution:''' Completing, performing and realization.

=== What you should ensure that your participants get ===
Such a certification program should include:
*About 10 working days of classroom and online training
*Estimated 6 x 1.5 hours of digital online sessions
*Individual performance coaching for project and individual development during the course
*Training material with practical and usable reference content (i.e. the BPM Lifecycle, process templates, etc.)
*Provide them a book: The Complete Business Process Handbook Volume I, II as well as III. This will ensure that they have the right theoretical and practical reference material.
*Make sure to provide one Process Engineer Certificate upon successful certification

[[Category: Process Management and Process Optimization]]

@@ Line 40: / Line 40: @@
-=== The Process Engineer Learning Model ===
+=== The Process eXpert Learning Model ===
-The Process Engineer learning model (see figure 1) should be based on an intensive training module supported by in-depth individual performance mentoring on a selected project. The hands-on learning experience should ensure that the business process management and process engineering skills are applied within the following disciplines (see figure 1):
+The Process eXpert learning model (see figure 1) should be based on an intensive training module supported by in-depth individual performance coaching on a selected project. The hands-on experience ensures that the business process management and process modelling skills are applied around the following disciplines (see figure 1):
-[[File:How to go about Process Engineer Training - Figure 1.png|thumb|600px|left|alt=Figure 1: Example of an ideal Process Engineer learning model.|Figure 1: Example of an ideal Process Engineer learning model.]]
+[[File:How to go about Process eXpert Training - Figure 1.png|thumb|600px|left|alt=Figure 1: Example of an ideal Process eXpert learning model.|Figure 1: Example of an ideal Process eXpert learning model.]]
-<u>The needed skill for abstraction level for a Process Engineer should be:</u>
+<u>The needed skill for abstraction level for a Process eXpert should be:</u>
-*'''Conceptual:''' Theoretical, abstract and intangible - the high level description of the logical.
-*'''Context:''' Situation, milieu/environment and perspective.
 *'''Concrete:''' Tangible, existing and actual.
 *'''Descriptive and specification:''' Explanation, depiction/sketch and portrayal often using a map, matrix and/or model.
 *'''Design:''' Plan, intend and aim.
 === What you should ensure that your participants get ===
 Such a certification program should include:
-*About 10 working days of classroom and online training
+*Combined 5 working days of classroom and online training
-*Estimated 6 x 1.5 hours of digital online sessions
+*About 3 x 1.5 hours of digital pre-recorded sessions
-*Individual performance coaching for project and individual development during the course
+*Training material with practical and usable reference content (i.e. the BPM Lifecycle, process templates, process tagging concepts etc.)
-*Training material with practical and usable reference content (i.e. the BPM Lifecycle, process templates, etc.)
+*Individual performance coaching during the course
 *Provide them a book: The Complete Business Process Handbook Volume I, II as well as III. This will ensure that they have the right theoretical and practical reference material.
-*Make sure to provide one Process Engineer Certificate upon successful certification
+*Make sure to provide one Process eXpert Certificate upon successful certification
 [[Category: Process Management and Process Optimization]]

@@ Line 23: / Line 23: @@
 *The Various BPM Roles
 *Working With The BPM Lifecycle
-#Process Analysis (Project Preparation & Blueprinting)
+**1) Process Analysis (Project Preparation & Blueprinting)
-#Process Design (Project Realization)
+**2) Process Design (Project Realization)
-#Process Build (Final Preparations)
+**3) Process Build (Final Preparations)
-#Process Deployment/Implementation (Process Release & Deployment Management)
+**4) Process Deployment/Implementation (Process Release & Deployment Management)
-#Process Run & Maintenance (Process Governance & Monitoring)
+**5) Process Run & Maintenance (Process Governance & Monitoring)
-#Continuous Process Improvement (Optimization & Improvements)
+**6) Continuous Process Improvement (Optimization & Improvements)
 *Evidence-Based BPM
 *Social Media & BPM